Team

Steven Frisch

Steven Frisch

Executive Director

Steven has been the Executive Director at Bloom at Hilton Head since 2013. He is responsible for overseeing daily operations of the community, ensuring quality care and services are provided to residents and achieving high resident satisfaction. Steven previously worked for Brookdale Senior Living, a national Assisted Living and Memory Care provider, as an Executive Director in Hilton Head, South Carolina. Before becoming a licensed Community Residential Care Facility Administrator, Steven spent 28 years in the United States Air Force. At the time he retired, Steven was a Senior Master Sergeant responsible for training, evaluating and supervising over 200 persons executing Top Secret missions. As a combat veteran, he’s been awarded multiple decorations for meritorious service and valor. His nearly 3-decade of military experience is the foundation for his commitment to excellence and “can-do” attitude. While stationed Overseas, Steven volunteered as a Skilled Nursing Administrator. He received his Bachelor of Science and Masters of Arts in Health Care Administration from University of Phoenix. Steven also graduated from Community College of the Air Force (Science in Aircraft Armament Systems) and United State Air Force (Senior Non-Commissioned Officer Academy). Steven completed Brookdale Selling Skills; Leadership Foundations Training; and Memory Care: Train the Trainer. He is certified in Cardiopulmonary Resuscitation, Basic Life Support and as a Medication Technician. Steven has a special passion for the elderly population and this passion drives him to always put the resident first. His strong clinical acumen has been a top-priority since beginning his career dedicated to seniors.

Jennifer Holland, RN

Jennifer Holland, RN

Wellness Director

Jennifer has been the Wellness Director at Bloom at Hilton Head since 2014. She is responsible for overseeing resident health care services, the medication delivery system, in-service training of the Health Services Department and conducting assessments.

Carly Betancourt, LMSW

Carly Betancourt, LMSW

Assistant Wellness Director

Carly has been the Assistant Wellness Director at Bloom at Hilton Head since 2014. She is responsible for overseeing resident health care services, the medication delivery system, in-service training of the Health Services Department, conducting assessments and attending to the physical, emotional and psychological needs of residents and their loved ones. Carly works closely with the Wellness Director and provides direct supervision of the Resident Care Team. Carly has a BA in psychology from Brandeis University, a MSW from Simmons College in Boston, Massachusettes and is a Licensed Master Social Worker in South Carolina. She specialized in Health and Aging while at Simmons College, and has 6 years of experience working in various community settings serving adults with diverse biological, psychological, and social challenges and strengths. She believes that the mind and body are connected in many intricate ways, and that it is of utter importance that adults have emotional support as they navigate their way through the aging process.

Brian Houlihan

Brian Houlihan

Community Relations Director

Brian has been the Community Relations Director at Bloom at Hilton Head since 2013. He is responsible for sales and marketing and has helped numerous families find placement for their loved ones. Brian previously worked for a national Assisted Living and Memory Care provider, Brookdale Senior Living, as a Medical Technician and for Home Helpers of the Lowcountry as a Home Health Caretaker. He has also worked in retail, merchandising and design. Brian’s extensive sales expertise, clinical background and long-standing dedication to seniors make him a tremendous resource for families and professionals. He attended Boston College and Albertus Magnus College earning degrees in economics and psychology.

Artemus Edwards

Artemus Edwards

Dietary Service Director / Executive Chef

Artemus has been the Dietary Service Director and Executive Chef at Bloom at Hilton Head since 2013. He is responsible for overseeing the Dietary Department and makes delicious and nutritious home-cooked meals from scratch every day for our residents using only the freshest, seasonal ingredients. Our residents enjoy a five-star dining experience lead by Artemus filled with a rich assortment of menu options. In collaboration with our Registered Dietician, Artemus incorporates resident’s personal recipes, special requests, old time favorites and specific dietary needs so our well-balanced gourmet menus are designed with their health, personal tastes and preferences in mind. Understanding how important great food is to our residents, Artemus is consistently introducing exciting new cuisines for the community to enjoy. He has been in the food service and hospitality industry for over 25 years. Over his illustrious career, Artemus has been the Food Services Director and Head Chef at numerous restaurants, bakeries and national senior living providers, including Brookdale Senior Living, Five Star Senior Living, Sunwest Management and Life Care Services.

Jaziel Green

Jaziel Green

Life Enrichment Coordinator (Assisted Living)

Jaziel has been the Life Enrichment Coordinator at Bloom at Hilton Head since 2013. She is responsible for planning and coordinating community-sponsored activity, exercise and wellness programs for Assisted Living residents, as well as, ensuring our residents continue to live life to their fullest potential, enjoying their favorite activities while discovering new ones, and blooming into their best selves through growth and discovery. Jaziel is a seasoned event planner. Her creativity and enthusiasm is second to none. Previously, Jaziel worked for Southern Assisted Living and Brookdale Senior Living, national providers of Assisted Living and Memory Care, as their Activity Director in Bluffton, South Carolina. She has also served as the Executive Director / Manager for a privately owned condominium community in Bluffton. Jaziel received numerous awards, including Caregiver of the Year, Best Activity Director and Volunteer of the Year. She is a graduate of San Jose University in San Jose, California and received degrees in Criminal Justice, Psychology and Child Development. She holds a license in Property Management.

Sandy Haines

Sandy Haines

Life Enrichment Coordinator (Memory Care)

Sandy has been the Life Enrichment Coordinator at Bloom at Hilton Head since 2013. She is responsible for planning and coordinating community-sponsored activity, exercise and wellness programs for Memory Care residents, as well as, ensuring our residents continue to live life to their fullest potential, enjoying their favorite activities while discovering new ones, and blooming into their best selves through growth and discovery. Alzheimer’s and dementia does not stop an artist from wanting to paint, a fisherman from wanting to fish or a dancer from wanting to dance. While some residents may have lost their short term memories, Sandy’s mission, through our specialized programming and full calendar of activities and wellness programs, is to stimulate the long term memories that remain intact allowing our residents to continue being who they have always been. Sandy has lived in Hilton Head for over 40 years and has close ties with the local community, museums, art groups and recreational facilities, where she enjoys taking our residents. She enjoys singing and formed a singing group (“Joyful Noise”) with other members of her Church. They entertain our residents. She is also a Master Gardener and enjoys knitting, crochet, needlepoint, puzzles and brainteasers. Previously, Sandy worked for Brookdale Senior Living, a national provider of Assisted Living and Memory Care, as its Activity Director responsible for Memory Care programming in Hilton Head. She has also served as a Mechanical Technician Foreman, Certified Additions Counselor, Laboratory Technician and Certified Landscape Professional at various research centers, hospitals and medical centers before working with seniors and their families. Sandy attended University of Vermont.

Michelle Dupont

Michelle Dupont

Medical Technician Supervisor

Michelle has been the Medical Technician Supervisor at Bloom at Hilton Head since 2014. Previously, Michelle was the Assistant Wellness Director. Michelle works closely with the Wellness Team overseeing the medical technicians. She is a Certified Nurse Assistant / Resident Care Coordinator with over 9 years of experience caring for seniors in their homes and communities. Michelle is currently attending the Nursing Program at Technical College of the Lowcountry. She graduated from Savannah Career and Technology Center.

John Taylor

John Taylor

Director of Maintenance

John has been the Director of Maintenance at Bloom at Hilton Head since 2013. He is responsible for maintenance, repairs and improvements to the community. John loves working and interacting with our residents on a daily basis to ensure their homes and surroundings are in a safe condition and our residents are happy. He previously served as a Project Coordinator for Brookdale Senior Living overseeing maintenance for Assisted Living and Memory Care communities in North and South Carolina. John has over 25 years of experience across Project Management, Business Development and Application Development. He has worked for the United States Postal Service, antique stores and tool supply companies. John graduated from UNC-Greensboro and Guilford Technical Community College. He served for nearly 20 years on the Board of Directors and as President for the Postal Credit Union, and for over 10 years on the Board of Southeastern Workers Conference. He has been the Deacon of his Church and volunteers, through his Church, with young groups. He also volunteers for various education centers and at Girl Scouts camp. He holds the Eagle Scout Award from the Boy Scouts of America. John is an avid reader, advanced woodworker, experienced yachter and excellent golfer.

Terri Mack

Terri Mack

Director of Housekeeping

Terri has been the Director of Housekeeping at Bloom at Hilton Head since 2013. She is responsible for keeping our residents' homes and surroundings in a clean, comfortable and safe condition. Terri is a dedicated and professional, self-motivated achiever who simply gets the job done. She is respectful and pays attention to detail ensuring our residents are happy and proud to call our community home. Terri is a true asset. She has worked for our community over 10 years. She started as a Resident Assistant and was promoted to Director of Housekeeping.

Stephanie Frazier

Stephanie Frazier

Office Manager

Stephanie has been the Office Manager at Bloom at Hilton Head since 2013. She is responsible for maintaining day-to-day business office operations and procedures, including payroll, rent deposits and resident billing.